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Legal

Rewards Terms

Draft for review. Effective date and final wording to be confirmed before publication.

1. Who pays cashback

Cashback is a rewards program funded and paid by Elibrium Inc. It is not a bank product and is not paid by the issuing bank or the card network. Elibrium may change or end the program with notice to your account owner.

2. How your rate is set

Cashback is up to 1.5% of eligible card spend. Your rate is set individually for your account and depends on:

  • monthly settled payment volume;
  • average payment size;
  • the share of US versus international payments;
  • your decline rate.

Your account manager confirms the rate that applies to your account before you start, and in writing whenever it changes.

3. When and how cashback is paid

Cashback is calculated on settled card payments for each calendar month and credited to your Elibrium account balance within [N] business days after the month ends. Refunded, reversed or disputed payments are deducted before the credit is made or from a later credit.

4. Exclusions

  • declined, reversed, refunded or disputed payments;
  • account top-ups, fees charged by Elibrium and cash-like transactions;
  • merchant categories listed as excluded in your commercial agreement;
  • payments made in breach of the Customer Agreement or any card network rule;
  • accounts that are suspended, closed or in arrears on the payment date.

5. Changes and contact

Elibrium may update these terms. The current version is always published on this page. Questions about your rate or a specific credit go to your account manager or support@elibrium.io.